HEALTH CARE
 
  • Maryland Health Connection has launched a special one-month emergency enrollment period through April 15. Free consumer assistance is available by calling 855-642-8572 weekdays from 8 a.m. to 6 p.m.
  • Carriers are required to waive any time restrictions on prescription medication refills and authorize payment to pharmacies for at least a 30-day supply of any prescription medication, regardless of the date upon which the prescription medication had most recently been filled by a pharmacist. This will allow individuals to obtain medications in advance of any quarantine.
  • If you don’t have insurance and need non-emergency care; Baltimore City has many clinics for the uninsured that offer a sliding scale.
  • MedStar Union Memorial Pharmacy offers free delivery within 5 miles of most of their pharmacy locations. Call 410-554-2557.
​FOOD/MEALS
 
  • City Schools have a COVID-19 Hotline for parents and families that will go live at 12PM on March 13th 443-984-2000. You can also get updates at baltimorecityschools.org/health-updates
  • Counties all have meal sites open while schools are closed for students:
 
-Anne Arundel
-Baltimore City
-Baltimore County
-Harford County
 
  • Maryland Summer Meals Site Search is an interactive map to find schools offering free meals across Maryland.
  • Food Rescue Baltimore is still operating their food giveaways and will update their Facebook page if their schedule changes.
  • Baltimore Rec&Parks will provide grab-and-go meals from 2PM-7PM at various sites.
  • Bunches of Lunches will distribute food at the Ynot Lot. They have bilingual instructions on their Facebook page for giving and requesting food.
  • Caring Cupboard LLC assists families in Anne Arundel County. Caring Cupboard will be providing food to families in need. We will make arrangements for delivery if necessary. Email us at [email protected].
  • 4MyCiTY is committed to helping reduce food insecurity and reducing food waste by directly transferring fresh, usable food that would have otherwise been thrown away from grocers, restaurants, and other food industry sources to food insecure families throughout our local communities.
​HOUSING
 
  • Governor Hogan has prohibited evictions as of March 16, 2020.
  • Evictions are halted in Baltimore City per Mayor Young. For more information, you can contact Baltimore City Rental Eviction Sheriff Services 410-396-7412.
 
UTILITIES
 
  • The executive order by Governor Hogan on March 16th prohibits utilities, such as electric, gas, water, sewer, cable, internet and phone lines, to be cut off nor incur late fees.
  • Baltimore City and County will halt water shutoffs for failure to pay.
  • Baltimore City’s Community Action Partnership (CAP) Centers will close to the public beginning Monday, March 16. CAP Center staff will continue to report to the centers to field customer phone calls and process applications for energy assistance and the city’s BH2O water discount program.  Community members may apply for energy assistance online or call 410-396-6406. 
  • BGE is suspending service disconnections and waiving new late payment charges through May 1st.
  • Energy Assistance: Community members may apply for energy assistance online or call 410-396-6406.
  • Comcast will provide 2 months of free internet services. Effective Monday, March 16, 2020, new Internet Essentials customers will receive two free months of Internet service. The following policies will be put in place and will stay in effect for the next 60 days.
  • Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit: xfinity.com/wifi. Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots, and then launch a browser.
  • No Disconnects or Late Fees: We will not disconnect a customer’s internet service or assess late fees if they contact us and let us know that they can’t pay their bills during this period. Our care teams will be available to offer flexible payment options and can help find other solutions.
  • Internet Essentials Free to New Customers: It’s now easier for low-income families who live in a Comcast service area to sign-up for Internet Essentials, the nation’s largest and most comprehensive broadband adoption program. New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month.
CHILD CARE
 
  • Childcare programs are private businesses and can make the decision to stay open or close. Please use LOCATE: Child Care if needed by calling 877-261-0060.
  • Message from Baltimore City Department of Social Services (via Facebook page): "How old does my child have to be before I can allow her or him to be home alone?"
  • Under Maryland law, a child must be at least eight years old to be left alone in a house or car. State law also says a child must be at least 13 years old to baby-sit another child. Generally, it is left up to the parent to decide whether a child who is at least eight is mature enough to be home alone. Any time you leave your child alone, be sure the child knows what to do in case of an emergency.
  • BCDSS’ Child Protective Services (CPS) may become involved if a child of any age is left alone and is placed at risk of harm because he or she is unable to manage on his or her own. CPS may also become involved if your child's babysitter or caretaker is unable to properly care for him or her.
 
OLDER ADULTS
 
  • Senior Call Check Program- Maryland is the first state in the country to start a free, opt-in, telephonic service to check on Maryland’s older residents, all across the state.​ Call toll-free (866)-502-0560.
  • If there are factors that prevent participants from picking up a meal, meals can be delivered as an option by calling the Maryland Access Point at 410-396-CARE (2273), for eligibility into the home-delivered meal program. Information about senior center locations can also be found by calling the Maryland Access Point number.
 
GENERAL SOCIAL SERVICES AND SOCIAL NEEDS
 
  • 2-1-1 Maryland is a partnership of four agencies working together to provide simple access to health and human services information. 2-1-1 is an easy to remember telephone number that connects people with important community services. Call specialists answer calls 24 hours a day, every day of the year. Press Option 2 for information about the Coronavirus and resources.
  •  All BCDSS offices will be CLOSED to the public beginning Monday, March 16, 2020 until further notice. BCDSS is offering alternative ways to apply for benefits and to communicate with us.
  • Apply for our programs online at:
    https://mydhrbenefits.dhr.state.md.us/dashboardClient/#/home for SNAP (Food Stamps), all emergency cash assistance programs, and home energy assistance.
- https://www.marylandhealthconnection.gov/ for Medical Assistance and health insurance
- https://mymdthink.maryland.gov/home/#/home for Long Term Care

- To request Emergency Food Assistance, call 410-685-0525.
  • City residents who do not have Internet access may request a copy of the paper application be sent to them by email, fax or US mail by calling 443-423-6400, or 1-800-332-6347, Monday- Friday, from 8:30 a.m. to 5:00 p.m.
 
MUTUAL AID
 
  • Baltimore Mutual Aid Spreadsheet: Individuals offering to help neighbors with errands, child care, pet care and more.
  • Baltimore Health Professionals Mutual Aid Cooperative will connect you with student volunteers who are willing to assist with your essential life needs during the ongoing COVID-19 outbreak. CHILDCARE is our current focus, given the statewide school closures beginning 3/16. Given our limited capacity we are unfortunately limited to INPATIENT physicians and nurses at JHH and UMMC (ED, MICU, medical IMC and select medicine floors in order of COVID overflow).
  • Baltimore Neighborhood Quarantine Response Teams Those of us with healthy immune systems can assist our neighbors. When we are well we can buy groceries, pick up prescriptions, offer to walk our neighbor's dogs or do anything else that would make it easier for folks to stay inside. If you are a vulnerable individual and need assistance self-quarantining see the “vulnerable persons” signup sheets below to get connected with a local neighbor who can help you with activities outside of the home.
 
WORK/BUSINESS/UNEMPLOYMENT CONCERNS
  ​
​DIGITAL RESOURCES AND LIBRARY MATERIALS
 
  • All Pratt Library buildings closed to the public at 5pm on Friday, March 13.  While the physical buildings are closed to the public, that does NOT mean a shutdown of library services.  Use your library card online to access digital services.  
  • Anyone who doesn’t have a library card can access the Pratt eCard from home and begin using these services.  
  • For digital resources for all ages, please see this link: https://www.prattlibrary.org/
  • Anne Arundel County Public Library buildings, including bookdrops, are closed March 13-29. No late fees will be charged. Digital resources are available.
 
REFURBISHED COMPUTERS 
 
*To be requested by non-profit and educational institutions*